TY - BOOK AU - Kotter, John P. AU - Cohen, Dan S. ED - Harvard Business School Press TI - The heart of change SN - 1-57851-254-9 PY - 2002/// CY - Boston PB - Harvard Business School Press KW - Organizational change KW - Οργανωτική αλλαγή KW - 658.4063 ER -